{"id":420,"date":"2015-07-07T18:47:33","date_gmt":"2015-07-07T18:47:33","guid":{"rendered":"http:\/\/www.hrrio.cl\/web2\/?page_id=420"},"modified":"2026-05-28T13:01:29","modified_gmt":"2026-05-28T16:01:29","slug":"oirs","status":"publish","type":"page","link":"http:\/\/www.hrrio.cl\/web2\/oirs\/","title":{"rendered":"OIRS"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ fullwidth=\u00bbon\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.9.7″ background_color=\u00bb#ffffff\u00bb background_image=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2015\/07\/fondo-azul.jpg\u00bb parallax=\u00bbon\u00bb parallax_method=\u00bboff\u00bb custom_padding_tablet=\u00bb50px|0|50px|0″ custom_padding_phone=\u00bb\u00bb transparent_background=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb][et_pb_fullwidth_header title=\u00bbOIRS\u00bb header_image_url=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2015\/07\/oirs.png\u00bb content_max_width=\u00bbnone\u00bb admin_label=\u00bbFullwidth Header\u00bb _builder_version=\u00bb4.9.7″ title_font=\u00bb|700|||||||\u00bb title_font_size=\u00bb46px\u00bb background_color=\u00bbrgba(255, 255, 255, 0)\u00bb button_one_letter_spacing_hover=\u00bb0″ button_two_letter_spacing_hover=\u00bb0″ button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bbon\u00bb button_one_letter_spacing__hover=\u00bb0″ button_two_letter_spacing__hover_enabled=\u00bbon\u00bb button_two_letter_spacing__hover=\u00bb0″ button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb]<\/p>\n

Oficina de Informaciones, Reclamos y Sugerencias<\/h3>\n

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\u00bfQu\u00e9 es la OIRS?<\/strong><\/span><\/h4>\n

Es un espacio de participaci\u00f3n ciudadana <\/strong>y una v\u00eda de comunicaci\u00f3n formal <\/strong>entre la comunidad y el Hospital Dr. Roberto del R\u00edo facilitando el acceso a la informaci\u00f3n<\/strong> sobre el funcionamiento y atenci\u00f3n en las prestaciones <\/strong>de salud otorgadas en el establecimiento.\u00a0<\/p>\n

\n

\u00bfCu\u00e1l es el prop\u00f3sito de la OIRS?<\/strong><\/span><\/h4>\n

Garantizar el derecho de los y las ciudadanos\/as a informarse, sugerir, reclamar, solicitar y\/o felicitar, <\/strong>acerca de las diversas materias en salud, retroalimentando la gesti\u00f3n de nuestra instituci\u00f3n.<\/p>\n

\n

Plataforma Virtual:<\/strong><\/span><\/h4>\n

Si deseas felicitar, recibir informaci\u00f3n, hacer un reclamo o dejar una sugerencia,<\/strong> puedes hacerlo haciendo clic en el banner:<\/p>\n

[\/et_pb_text][et_pb_image src=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-7-may-2026-11_36_11.png\u00bb title_text=\u00bbChatGPT Image 7 may 2026, 11_36_11″ url=\u00bbhttps:\/\/oirs.minsal.cl\/\u00bb url_new_window=\u00bbon\u00bb _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb width=\u00bb60.9%\u00bb custom_margin=\u00bb-15px|200px||-1px||\u00bb custom_padding=\u00bb29px|58px|15px|0px||\u00bb hover_enabled=\u00bb0″ sticky_enabled=\u00bb0″ src__hover_enabled=\u00bboff|desktop\u00bb admin_label=\u00bbPlataforma\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb][et_pb_text _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb5px||8px|-14px||\u00bb custom_padding=\u00bb|4px||||\u00bb]<\/p>\n

\n

<\/strong><\/span><\/h4>\n

\n

[\/et_pb_text][et_pb_image src=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-28-at-08.53.06-1.jpeg\u00bb title_text=\u00bbWhatsApp Image 2026-05-28 at 08.53.06 (1)\u00bb _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb-35px|||22px||\u00bb custom_padding=\u00bb|57px||||\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ disabled_on=\u00bboff|off|on\u00bb _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb min_height=\u00bb294.4px\u00bb custom_margin=\u00bb|462px|-13px|auto||\u00bb custom_padding=\u00bb||0px|||\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb][et_pb_text _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb header_4_text_color=\u00bb#0c71c3″ custom_margin=\u00bb|-46px|-14px|32px||\u00bb]<\/p>\n

\u00bfQu\u00e9 es la OIRS?<\/strong><\/span><\/h4>\n

Es un espacio de participaci\u00f3n ciudadana <\/strong>y una v\u00eda de comunicaci\u00f3n formal <\/strong>entre la comunidad y el Hospital Dr. Roberto del R\u00edo facilitando el acceso a la informaci\u00f3n<\/strong> sobre el funcionamiento y atenci\u00f3n en las prestaciones <\/strong>de salud otorgadas en el establecimiento.<\/p>\n

\u00bfCu\u00e1l es el prop\u00f3sito de la OIRS?<\/strong><\/span><\/h4>\n

Garantizar el derecho de los y las ciudadanos\/as a informarse, sugerir, reclamar, solicitar y\/o felicitar, <\/strong>acerca de las diversas materias en salud, retroalimentando la gesti\u00f3n de nuestra instituci\u00f3n.<\/p>\n

<\/h4>\n

 <\/p>\n

[\/et_pb_text][et_pb_image src=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2026\/05\/WhatsApp-Image-2026-05-28-at-08.53.06-1.jpeg\u00bb title_text=\u00bbWhatsApp Image 2026-05-28 at 08.53.06 (1)\u00bb _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb-31px|-42px||34px||\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb-11px|-41px||32px||\u00bb custom_padding=\u00bb|4px||||\u00bb]<\/p>\n

Plataforma Virtual:<\/strong><\/span><\/h4>\n

Si deseas felicitar, recibir informaci\u00f3n, hacer un reclamo o dejar una sugerencia,<\/strong> puedes hacerlo haciendo clic en el banner:<\/p>\n

[\/et_pb_text][et_pb_image src=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-7-may-2026-11_36_11.png\u00bb title_text=\u00bbChatGPT Image 7 may 2026, 11_36_11″ url=\u00bbhttps:\/\/oirs.minsal.cl\/\u00bb url_new_window=\u00bbon\u00bb _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb width=\u00bb99%\u00bb custom_margin=\u00bb-15px|164px||-15px||\u00bb custom_padding=\u00bb|5px|15px|47px||\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ disabled_on=\u00bbon|on|off\u00bb _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb|auto|-29px|344px||\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb][et_pb_image src=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2026\/05\/1.png\u00bb title_text=\u00bb1″ 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custom_padding=\u00bb|2px||5px||\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb10px|auto||auto||\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb][et_pb_text _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||38px|||\u00bb]<\/p>\n

Leyes que amparan ni\u00f1os, ni\u00f1as y familias en el HRRIO<\/strong><\/span><\/h2>\n

[\/et_pb_text][et_pb_gallery gallery_ids=\u00bb21937,21936,21935,21933″ orientation=\u00bbportrait\u00bb show_title_and_caption=\u00bboff\u00bb _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb title_text_color=\u00bb#000000″ title_font_size=\u00bb1px\u00bb caption_text_color=\u00bb#000000″ caption_font_size=\u00bb1px\u00bb custom_margin=\u00bb||8px|||\u00bb][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbsection\u00bb _builder_version=\u00bb3.22″ parallax=\u00bbon\u00bb parallax_method=\u00bboff\u00bb custom_padding_tablet=\u00bb50px|0|50px|0″ custom_padding_phone=\u00bb\u00bb transparent_background=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.9.7″ background_color=\u00bbRGBA(0,0,0,0)\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb24px|||32px||\u00bb border_width_all=\u00bb1px\u00bb border_color_all=\u00bb#0c71c3″][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||8px|||\u00bb]<\/p>\n

Horarios de Atenci\u00f3n<\/strong><\/span><\/h3>\n

[\/et_pb_text][et_pb_blurb title=\u00bbOIRS Hall Central\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%373%%\u00bb icon_color=\u00bb#1e73be\u00bb icon_placement=\u00bbleft\u00bb admin_label=\u00bbAnuncio\u00bb _builder_version=\u00bb3.0.87″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_margin=\u00bb22px|||||\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb]Lunes a Jueves de 08:00 a 17:00 hrs.
\nViernes: 08:00 a 16:00 hrs.
\n[\/et_pb_blurb][et_pb_blurb title=\u00bbEn Horario Inh\u00e1bil Admisi\u00f3n de Urgencia\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%373%%\u00bb icon_color=\u00bb#1e73be\u00bb icon_placement=\u00bbleft\u00bb admin_label=\u00bbAnuncio\u00bb _builder_version=\u00bb3.0.87″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb]Lunes a jueves en horario inh\u00e1bil,
\ns\u00e1bado, domingo y festivos
\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.9.7″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||8px|||\u00bb]<\/p>\n

Contacto<\/strong><\/span><\/h3>\n

[\/et_pb_text][et_pb_blurb icon_placement=\u00bbleft\u00bb admin_label=\u00bbAnuncio\u00bb _builder_version=\u00bb4.9.7″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_margin=\u00bb10px|||-18px||\u00bb custom_padding=\u00bb|||0px||\u00bb use_border_color=\u00bboff\u00bb border_color=\u00bb#ffffff\u00bb border_style=\u00bbsolid\u00bb]<\/p>\n

Tel\u00e9fonos:<\/strong><\/h5>\n
(22) 575 81 15 – (22) 575 81 60 – (22) 575 8246 – (22) 575 8407<\/h5>\n
<\/strong><\/h5>\n
Correo:<\/strong><\/h5>\n
oirs.hrrio@redsalud.gob.cl<\/h5>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbsection\u00bb _builder_version=\u00bb3.22″ background_image=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2015\/07\/cuadrado-celeste.jpg\u00bb custom_padding_tablet=\u00bb50px|0|50px|0″ custom_padding_phone=\u00bb\u00bb transparent_background=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb3.25″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_margin=\u00bb21px|auto||auto||\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[et_pb_section fb_built=\u00bb1″ fullwidth=\u00bbon\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.9.7″ background_color=\u00bb#ffffff\u00bb background_image=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2015\/07\/fondo-azul.jpg\u00bb parallax=\u00bbon\u00bb parallax_method=\u00bboff\u00bb custom_padding_tablet=\u00bb50px|0|50px|0″ custom_padding_phone=\u00bb\u00bb transparent_background=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb][et_pb_fullwidth_header title=\u00bbOIRS\u00bb header_image_url=\u00bbhttp:\/\/www.hrrio.cl\/web2\/wp-content\/uploads\/2015\/07\/oirs.png\u00bb content_max_width=\u00bbnone\u00bb admin_label=\u00bbFullwidth Header\u00bb _builder_version=\u00bb4.9.7″ title_font=\u00bb|700|||||||\u00bb title_font_size=\u00bb46px\u00bb background_color=\u00bbrgba(255, 255, 255, 0)\u00bb button_one_letter_spacing_hover=\u00bb0″ button_two_letter_spacing_hover=\u00bb0″ button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bbon\u00bb button_one_letter_spacing__hover=\u00bb0″ button_two_letter_spacing__hover_enabled=\u00bbon\u00bb button_two_letter_spacing__hover=\u00bb0″ button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb] Oficina de Informaciones, Reclamos y Sugerencias [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00bb1″ […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/pages\/420"}],"collection":[{"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/comments?post=420"}],"version-history":[{"count":49,"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/pages\/420\/revisions"}],"predecessor-version":[{"id":22211,"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/pages\/420\/revisions\/22211"}],"wp:attachment":[{"href":"http:\/\/www.hrrio.cl\/web2\/wp-json\/wp\/v2\/media?parent=420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}